• Home
• ICT
• Telecommunications
• TSO (service obligations)
• TSO Review (2007)

• Telecommunications

• TSO (service obligations)

• TSO Review (2007)

• Submissions
• Discussion Document
• Have Your Say
• Supporting Information
• Media Statements

On 16 January 2007 the Minister of Communications issued a terms of reference for a review of the TSO framework. Subsequently, a discussion document was released on 20 August 2007 for the review which is to assess if there is a case for making changes to ensure that basic telecommunications services continue to be made available at affordable prices to residential users.

The discussion document canvasses the following main issues:

• what aspects of TSO local telephone service need updating to take into account new technology, user expectations and market changes;
• in the light of experience, the case for changing the way that the Local Service TSO Provider is compensated, including whether to introduce contestability for determining who can access TSO subsidy funding for supplying service;
• how should price changes be applied and who should be eligible for TSO local service;
• what emergency call service requirements should apply going forward and the case for placing these into a separate TSO;
• assessing the merits of introducing a broadband TSO to address shortfalls in the availability of broadband services in rural areas.

Telecommunications service providers and telecommunications users were invited to provide their views on the case for change on the issues raised in the discussion document.

The closing date for submissions was 5:00pm, Monday 15 October 2007.

Submissions on the Discussion Document
Submissions received on the Telecommunications Service Obligations (TSO) Regulatory Framework Discussion Document.

Telecommunications Service Obligations (TSO) Regulatory Framework: Discussion Document
Discussion document for the review of the Telecommunications Service Obligations (TSO) regulatory framework.

Have Your Say
The government welcomes your feedback. Here you will find a list of questions raised by the discussion document, as well as information on how to make your submission on the TSO Review.

Telecommunications Service Obligations (TSO) Review: Supporting Information - A Profile of Commercially Non-Viable Customers for TSO Local Residential Telephone Service
To support the review of the Telecommunications Service Obligations (TSO) framework, this document presents information profiling customers, assessed as commercially non-viable (CNV) for TSO local residential telephone service.

Media Statements
Media statements regarding service obligations.