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The service was launched by Hon Ruth Dyson, Minister for Disability Issues and Hon David Cunliffe, Associate Minister of Communications on 15 November 2004.

Media Statements (15 November 2004):

• New Telephone Service Will Benefit Deaf People - Media Statement from Hon Ruth Dyson, Minister for Disability Issues and Hon David Cunliffe, Associate Minister of Communications
• Launch, New Zealand Relay - Speech by Hon Ruth Dyson, Minister for Disability Issues
• Connection for the Deaf: Address for the Launch of New Zealand Relay - Speech by Hon David Cunliffe, Associate Minister of Communications