Firm Foundations 2002 - Introductory Chapters

A Study of New Zealand Business Practices and Performance

Introductory Chapters

Stephen Knuckey
Hayden Johnston
with
Colin Campbell-Hunt
Ken Carlaw
Lawrence Corbett
Claire Massey

December 2002

ISBN 0-478-26325-2

Quotation from this document with appropriate acknowledgement is welcome.

The views expressed in this document are those of the authors, not necessarily those of the Ministry of Economic Development.

The Ministry of Economic Development does not accept any responsibility or liability whatsoever whether in contract, tort, equity or otherwise for any action taken as a result of reading, or reliance placed on the Ministry because of having read, any part, or all, of the contents of this document or for any error, inadequacy, deficiency, flaw in or omission from the information provided in this document. Specific advice should be sought from qualified professional people before undertaking any action following information obtained from this document.

List of Figures

• Figure 1: The Firm, Business Practices, Distinctive Capabilities, and Competitive Advantage
• Figure 2: Firm Foundations
• Figure 3: Business Practices and Performance Survey Model (2001)
• Figure 4: Calculation of the Indices
• Figure 5: Scorecard of the Distribution of Firms

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