Schedule: Part I - Service Definitions
Local Residential Telephone Service
1. "Local residential telephone service" means:
1.1 local residential voice telephone service; and
1.2 local residential dial up data service.
Local Residential Voice Telephone Service
2. "Local residential voice telephone service" means (subject to clause 3 of this Schedule) the services set out in clauses 2.1 to 2.5 of this Schedule provided by Telecom to a Telecom residential customer in accordance with Telecom's usual terms and conditions:
2.1 local free-calling for standard calls for voice which are dialled by the Telecom residential customer to a local number and which:
- originate from the demarcation point at the physical premises of a Telecom residential customer; and
- terminate at the demarcation point of other physical premises;
where the points described in each of clauses 2.1(a) and 2.1(b) of this Schedule are in the same Telecom local calling area;
2.2 a single standard listing of the Telecom residential customer's local telephone number in The Telephone Book;
2.3 one residential line;
2.4 the offer of free residential directory assistance on the primary residential line to the Telecom residential customer if, through physical or print disability or sight impairment, the customer has difficulty in using the ordinary telephone directory, provided that the customer provides satisfactory medical or other documentation from a recognised expert or a recognised society of which the customer is a member; and
2.5 free genuine standard calls for voice to emergency service centres which are dialled by the Telecom residential customer to 111.
3. "Local residential voice telephone service" does not include:
3.1 local residential dial up data service;
3.2 (subject to, for the avoidance of doubt, clauses 16 to 19) any calls or services described in clause 9.2 of this Schedule; and
3.3 the calls and services set out in clauses 3.3(a) to (f) of this Schedule (including any new or improved calls and services that are similar to, equivalent to, or that have characteristics closely related to those calls and services):
- national and international toll calls;
- calls to or from telephones or devices connected to cellular, mobile radio, paging and other non-PSTN networks;
- enhanced PSTN services (such as messaging and Smartphone services) and the calls enabling those services;
- special telephone services (such as audio-conferences and called line busy tests) and the calls enabling those services;
- value added services (such as 0900 service and Home 0800 service) and the calls enabling those services;
- interconnect origination services and the calls enabling those services (on the grounds that interconnect services and calls are covered by pricing arrangements between Telecom and carriers).
Local Residential Dial Up Data Service
4. "Local residential dial up data service" means the services set out in clauses 4.1 and 4.2 of this Schedule:
4.1 local free-calling for standard facsimile calls; and
4.2 local free-calling for standard Internet calls.
Standard Facsimile Calls
5. "Standard facsimile calls" means (subject to clause 6 of this Schedule) standard calls for facsimile provided by Telecom to Telecom residential customers in accordance with Telecom's usual terms and conditions:
5.1 which are dialled by the Telecom residential customer to a local number;
5.2 which:
- originate from the demarcation point at the physical premises of a Telecom residential customer; and
- terminate at the demarcation point of other physical premises;
where the points described in each of clauses 5.2(a) and 5.2(b) of this Schedule are in the same Telecom local calling area;
5.3 which are for the exclusive purpose of facsimile services as are generally available to Telecom residential customers immediately before the commencement date; and
5.4 which:
- use standard facsimile apparatus; and
- employ the procedures for facsimile document transmission;
generally available to Telecom residential customers immediately before the commencement date.
6. "Standard facsimile calls" do not include:
6.1 standard Internet calls;
6.2 any calls and services described in clauses 2.1 to 2.5 of this Schedule and (subject to, for the avoidance of doubt, clauses 16 to 19) clause 9.2 of this Schedule; and
6.3 any calls and services described in clause 3.3 of this Schedule.
Standard Internet Calls
7. "Standard Internet calls" means (subject to clause 9 of this Schedule) standard calls provided by Telecom to Telecom residential customers in accordance with Telecom's usual terms and conditions:
7.1 which:
- originate from the demarcation point at the physical premises of a Telecom residential customer; and
- terminate at a point;
where the points described in each of clauses 7.1(a) and 7.1(b) of this Schedule are in the same Telecom local calling area;
7.2 which are dialled by a Telecom residential customer to:
- a number in a number range specifically designated by Telecom under clause 8 of this Schedule; or
- if Telecom has not specifically designated a number or numbers in a number range or ranges under clause 8 of this Schedule, any local number; and
7.3 which are for the exclusive purpose of connecting Telecom residential customers to an ISP to access the Internet to use Internet services of the type which are generally available to Telecom residential customers immediately before the commencement date ("existing Internet services") and, on or after the commencement date, Internet services of a type similar to or equivalent to, the existing Internet services.
8. Telecom (and not any other person) may specifically designate from time to time a number or numbers in a number range or ranges for standard Internet calls for the purposes of this clause 8 of this Schedule. During the period of such designation, the number or numbers must be either used by an ISP in the Telecom PSTN for the purpose set out in clause 7.3 of this Schedule or used by a carrier itself, or by an ISP using the carrier's services, for that purpose. In the event that Telecom has specifically designated a number or numbers in a number range or ranges under this clause 8 of this Schedule:
8.1 Telecom shall maintain in each Telecom local calling area a specifically designated number range for the purposes of this clause 8 of this Schedule; and
8.2 Telecom may charge for standard Internet calls to numbers in other number ranges.
9. "Standard Internet calls" do not include:
9.1 any of the calls and services described in clauses 2.1 to 2.5 and 5 of this Schedule;
9.2 subject to clause 10 of this Schedule, (and subject also to, for the avoidance of doubt, clauses 16 to 19) the services set out in clauses 9.2(a) to (j) of this Schedule or the calls enabling those services:
- games based server services accessed through an Internet based protocol;
- eftpos and related services;
- interactive television services;
- data services of a speed that requires a frequency bandwidth greater than that required by standard calls (including xDSL and frame relay);
- ISDN services;
- voice over Internet services (and voice over Internet protocol services);
- text and voice messaging services;
- video services;
- interconnect services (on the grounds that interconnect services are covered by pricing arrangements between Telecom and carriers);
- services which depend upon Internet capability which was not generally available or in common use as at the commencement date; and
9.3 any calls and services described in clause 3.3 of this Schedule.
10. The exclusions set out in clause 9.2 of this Schedule shall not remove the Telecom residential customer's ability to access the Internet for the use of Internet services.
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