8. References
American National Standards Institute [Link to ANSI website]. (1997) ANSIINCITS 4-1986 Information Systems - Coded Character Sets - 7-Bit American National Standard Code for Information Interchange (7-Bit ASCII).
American National Standards Institute. (October 2000). ANSITIA/EIA-825 A frequency shift keyed modem for use on the public switched telephone network.
AT&T Relay Service. (2002). AT&T Relay Service [Link to AT&T Relay Service website].
Australian Communications Authority. (January 2002). National Relay Service Provider Performance Report 2000-01.
Australian Communications Exchange. (2002) National Relay Service [Link to ACE Exchange website].
BT Group. (2002). Products and Services: Hearing Impairment: BT Textdirect [Link to BT website].
European Telecommunications Standards Institute [Link to ETSI website]. (May 1998). ETSI-TR 333 Human Factors (HF); Text Telephony; Basic user requirements and recommendations.
Gallaudet University. (2002) Technology Access Program: TTYs and TTY Modems [Link to Gallaudet University website].
Gallaudet University. (2002) Technology Access Program: Telecommunications Relay Service [Link to Gallaudet University website].
Federal Communications Commission. (2001). FCC Regulations for the Provision of TRS [Link to FCC website].
Federal Communications Commission. (2002). Telecommunications Relay Services [Link to FCC website].
Fitzgerald & Associates. (September 2000). A Study on the Provision of Telecommunications Products and Services for the Profoundly Deaf. Auckland
International Telecommunications Union. (1992). ITU-T T.50 International Reference Alphabet No.5 or IA5) - Information Technology - 7-bit coded character set for information exchange.
International Telecommunications Union [Link to ITU website]. (November 2000). ITU-T V.18 Operational and interworking requirements for the telephone network.
Minister of Disability Issues. (April 2001). The New Zealand Disability Strategy [Link to Ministry of Social Development website].
Office of Communications [Link to Ofcom website] [United Kingdom]. (September 1998). Telecommunications services for people with disabilities: Statement.
Offices of the Ministers of Communications and the Minister for Disability Issues. (April 2002). Access to telecommunications for people with disabilities.
Offices of the Ministers of Communications and the Minister for Disability Issues. (April 2002). Access to Telecommunications for People with Disabilities: Regulatory Impact Statement.
RNID Typetalk [Link to RNID Typetalk website]. (2002). Typetalk telephone relay service [United Kingdom].
Rochester Institute of Technology. (2000). FAQs and General TTY Etiquette Tips for New TTY Users [Link to RIT website].
Standards Australia & Standards New Zealand [Link to Standards NZ website]. (1995). AS/NZS 4277:1995 Text Telecommunications- User interface requirements- For Deaf people and people with hearing and speech disabilities.
Telecom New Zealand [Link to Telecom NZ website]. (2002) Telecom Access Standards online.
Telecom New Zealand [Link to Telecom NZ website]. (2000-2). Telecom call charging and network numbering.
Telecommunications Service Obligations [Link to Telecom NZ website] (TSO) Deed for Local Residential Telephone Service. (December 2001).
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