Maintenance of Essential Business Activities
1. Identification of Core People and Core Skills
- Who are the core people required to keep the essential parts of the business running?
- What are core skills required to keep business running?
- Are there sufficient back ups for people and skills in view of absence?
- Is there a pool of retirees, volunteers etc who may be able to provide back-up?
- Who are core people required to manage the disease contingency plan? These people should consider social distancing - even working from home, very early in the pandemic phase.
- Are there any systems which rely on periodic physical intervention by a key individual, to keep them going? How long would the system last without attention, if there was no one looking after it?
2. Business Planning for Absence
- What are critical numbers and skills required to keep essential sectors of the business running - at what absence level does business stop?
- Who shall make the decision to shut sections of the business down when absence rates threaten safe business continuity?
- Determine if people can logistically work from home (social distancing).
3. Communications
- What are essential communication channels regarding business continuity
- with other business units within the Business
- with Government
- with key providers
- with key customers
- with key contractors
4. Knowledge Management
- Knowledge will need to be stored in easily accessible shared locations as key people may become sick or die
- Consider setting up shared locations for contingency planning information
- Consider where essential business information should be stored
5. Short, Medium and Long Term Planning
- Absence rates can be significant (30-60% predicted peaks)
- The pandemic may last for 6 months and occur in several waves
- Staff may be sick or may die
- Planning should consider short, medium and long-term issues
- The health plan primarily deals with the short-term issues
- Succession planning and back up planning is essential
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