Appendix 1. Proposal : E-Commerce Performance Measurement Research for New Zealand
The Ministry of Economic Development seeks a scoping study to identify the issues underpinning New Zealand's ability to measure and assess its performance, both absolute and comparative with other countries, in the field of Electronic Commerce. The study should also identify the ways in which the measurement and understanding of Electronic Commerce both supports the development, and measures the performance, of the policy-making environment in New Zealand.
It is noted that the study should not be limited to the implications of the applications of Information and Communications Technologies (ICTs) alone, but should embrace an analysis of all information-based value added to the New Zealand economy.
ISCR will undertake a scoping study comprising:
- A review of the literature pertaining to the measurement of electronic commerce, identifying both the theoretical concepts of electronic commerce performance measurement and practical applications. This review will examine measurement from both a national and international perspective.
- Identification of credible current statistics and information currently available, which enables a reliable picture of the New Zealand economy to be derived, and facilitates comparison of New Zealand's position with that of other countries. Recommendations for improvements and enhancements to the currently available base of information will be made where applicable, to ensure that an ongoing and viable base of information which is:
- informative
- relevant
- timely, and
- cost-effective
is maintained into the future. This will enable periodic assessment and benchmarking of New Zealand's position to be performed reliably and accurately.
- Identification of information (as per 2. above) to facilitate analysis and understanding of the performance of various sectors of the New Zealand economy, including (but not limited to):
- Government
- Industry
- Regional
- For- and non-profit sectors.
It is noted that this analysis should be of the entire economy (both commercial and social), incorporating the electronic components of:
- business to business
- business to consumer
- consumer to consumer transactions.
- An overview of the intersection of Electronic Commerce and the policy-making activities of central and local Government. This analysis will examine both the general issues of how the implications of electronic commerce activity measurement and analysis can inform and affect public policy and the government's policy agenda, and specific issues relating to how individual government activities affect the base of information available for analysis and e-commerce more generally.
Process:
- An interim, bullet-point formatted report of the key research findings from the literature review and a scoping of current New Zealand statistical collection of e-commerce performance measures (1. to 3. above) and the directions this indicates for policy making (4. above) was produced prior to 30 June 2001.
- The full report attached has been completed for 6 August 2001. This timeframe was fixed to enable an international and state-of-the-art perspective to be added from additional material gathered at the International Communications Forecasting Conference (Washington, D.C. June 26-29) and the International Symposium of Economics of E-Commerce and Networking Decisions (Melbourne July 6-7).
Price:
The price for this research will be $23,000 (excl GST).
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