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• Firm Foundations 2002

• Building Business Capability

• Study of NZ Business Practices

• Firm Foundations 2002

• Media Statements
• Introductory Chapters

A Study of New Zealand Business Practices and Performance

Stephen Knuckey
Hayden Johnston
with
Colin Campbell-Hunt
Ken Carlaw
Lawrence Corbett
Claire Massey

December 2002

ISBN 0-478-26325-2

Firm Foundations reports on the findings of the Business Practices and Performance Survey 2001 and follow-up interviews with firms. This study examines business practices and their relationships with better business outcomes, and was of over 2,700 firms from across the economy. The practices investigated are leadership and planning; employee practices; quality and supplier relations; customer focus; information and benchmarking, and innovation and technology.

The introductory chapters are available in HTML, while the whole document is available in PDF format. An HTML version of the full report will be available shortly.

Documents

Firm Foundations 2002 - A Study of New Zealand Business Practices and Performance - Full Report (1398 KB PDF).

• Media Statements
  Media statements on the Firm Foundations 2002 study.
• Firm Foundations 2002 - Introductory Chapters
  The findings of the Firm Foundations Business Practices and Performance Survey 2001 and follow-up interviews. This study examines business practices and their relationships to better business outcomes

Notes

Quotation from this document with appropriate acknowledgement is welcome.

The views expressed in this document are those of the authors, not necessarily those of the Ministry of Economic Development.

The Ministry of Economic Development does not accept any responsibility or liability whatsoever whether in contract, tort, equity or otherwise for any action taken as a result of reading, or reliance placed on the Ministry because of having read, any part, or all, of the contents of this document or for any error, inadequacy, deficiency, flaw in or omission from the information provided in this document. Specific advice should be sought from qualified professional people before undertaking any action following information obtained from this document.