Telecommunications Relay Service: Supporting Documents
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Usage and Satisfaction Survey
This report presents the findings from a survey of relay service users to identify how they rate the performance of the relay service.
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International Benchmarking
This report assesses the relevance and value to monitoring service performance of the particular service measures applied to the New Zealand relay service in comparison with the measures applied to the relay services of other countries.
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Impact of Technology Changes on the Relay Service
This report identifies the key technology trends that are expected to require changes to the relay service and present opportunities for service enhancement.
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Summary of Operations for New Zealand Relay - Sprint New Zealand
This report has been compiled by Sprint New Zealand (the national relay service provider in New Zealand) and outlines some of the main areas of significance in the first year of the relay service.
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