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Postal services

The focus of postal policy is to ensure that the regulatory environment, including competition in postal services, supports an efficient postal market in New Zealand.

  • The Postal Services Act 1998 removed New Zealand Post Ltd's monopoly to carry standard letters.
  • No one may carry letters for profit unless they are registered.  If you intend to carry letters, as defined in the Postal Services Act 1998, you must register as a postal operator with us.


How to contact us

If you have any queries about New Zealand's postal market, contact us by email or at:

Postal Policy Section
Energy and Communications Branch
Ministry of Business, Innovation & Employment
PO Box 1473
Wellington 6140

Ph: +64 4 472 0030
Fax: +64 4 499 0969


Find out more

Postal Service Act 1998


Postal operators in New Zealand

Information about postal operators in New Zealand, their rights and responsibilities, and how to become a postal operator.

Read more about Postal operators in New Zealand

New Zealand Post

As a state-owned enterprise, New Zealand Post has specific social, price and service obligations.

Read more about New Zealand Post

Postal register

Register of postal operators in New Zealand.

Read more about Postal register

Postal Deed of Understanding

The Ministry of Business, Innovation and Employment (MBIE) invited written submissions on a proposal from New Zealand Post to amend its minimum service obligations, as set out in the Deed of Understanding it signed with the Crown in 1998.

Read more about Postal Deed of Understanding

Last updated 13 February 2014

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