The focus of postal policy is to ensure that the regulatory environment, including competition in postal services, supports an efficient postal market in New Zealand.
- The Postal Services Act 1998 removed New Zealand Post Ltd's monopoly to carry standard letters.
- No one may carry letters for profit unless they are registered. If you intend to carry letters, as defined in the Postal Services Act 1998, you must register as a postal operator with us.
How to contact us
If you have any queries about New Zealand's postal market, contact us by email or at:
Postal Policy Section
Energy and Communications Branch
Ministry of Business, Innovation & Employment
PO Box 1473
Ph: +64 4 472 0030
Fax: +64 4 499 0969
Find out more
An overview of laws related to postal services.
Information about postal operators in New Zealand, their rights and responsibilities, and how to become a postal operator.
As a state-owned enterprise, New Zealand Post has specific social, price and service obligations.
Register of postal operators in New Zealand.
The Ministry of Business, Innovation and Employment (MBIE) invited written submissions on a proposal from New Zealand Post to amend its minimum service obligations, as set out in the Deed of Understanding it signed with the Crown in 1998.