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We maintain a sound regulatory environment for the information and communications technology (ICT) sector.  We:

  • Manage the following legislation:
    • Telecommunications Act 2001 and its associated regulations
    • Radiocommunications Act 1989 and its associated regulations
    • Postal Services Act 1998 and its associated regulations
    • Electronic Transactions Act 2002
    • Unsolicited Electronic Messages Act 2007
    • Telecommunications (Interception Capability) Act 2004.
  • Administer the register of telecommunications network operators.
  • Enforce the Radiocommunications Act 1989, including  assigning licences, and compliance, enforcement, and registration.
  • Administer New Zealand Post's information disclosure requirements.
  • Give policy advice on regulation of the ICT sector, and the social, cultural, environmental and economic impacts of new technology.
  • Advise the Minister for Communications and Information Technology on the recommendations made by the Telecommunications Commissioner.
  • Give policy and technical planning advice on the allocation of the radio and broadcasting spectrums, and issues related to commercial broadcasting.
  • Monitor the telecommunications functions of the Commerce Commission.
  • Administer telecommunications service obligations instruments.
  • Represent New Zealand in international ICT fora and trade negotiations. 


Telecommunication and broadcasting network operators

List of registered telecommunication and broadcasting network operators, and how to become registered.

Read more about Telecommunication and broadcasting network operators

Mobile phones

We are involved in regulating mobile phone services.

Read more about Mobile phones

Telecom separation

The government has a large role in the structural and operational separation of Telecom into two companies - Telecom and Chorus2.

Read more about Telecom separation

Broadband policy

The expansion and development of broadband is a vital component of New Zealand's economic growth, productivity improvements and the government's wider strategy to increase New Zealand's global competitiveness, particularly compared to other OECD countries.

Read more about Broadband policy

Telecommunications service obligations

A basic level of telecommunication service are regulated under the telecommunications service obligations to make sure they they are provided.

Read more about Telecommunications service obligations

Telecommunications relay service

We administer contracts to provide specialist communications services for the Deaf, hearing-impaired and speech-impaired communities.

Read more about Telecommunications relay service

Emergency call services

New Zealand's emergency 111 service is operated by Telecom and overseen by the government.

Read more about Emergency call services


We work to make sure that policy and regulation related to commerce keeps pace with the development of new technology.

Read more about E-commerce

Last updated 7 August 2014

Cyber security

The National Cyber Policy Office within the Department of Prime Minister and Cabinet now has lead responsibility for developing cyber security policy advice for government.